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FAQ

General Questions

What Forms Of Payment Do You Accept

Products

Is your eyeshadow palette cruelty free

If I order other products with a product that is on pre-order will you ship out separate orders

Shipping

Do you ship Internationally

What postal service do you ship with

What shipping fee will i be charged

Will I be charged a Customs Fee

How soon do orders ship out after an order has been successfully placed

I have not received an email with tracking information for my order

My tracking information is not updating

How can I track International Orders

I got an alert that my package has been delivered but I have not received it

Delivery

How long does it take for USA orders to be delivered

How long does it take for Canada orders to be delivered

How long does it take all other international orders to get delivered

Returns

Can I return the goods I purchased

Can I exchange my goods?

The goods i received was damaged

I placed an order and want to cancel it

Wholesale Opportunities

Do you offer wholesale opportunities

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